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1. A stay is only guaranteed by a deposit whose amount is equal 35% of the total amount or by a deposit representing 1 night if only 1 night has been booked.
2.Cancellation policy:
- In case of written cancellation received at least 15 days prior
forecasted arrival, the
Hotel undertakes to fully reimburse this
deposit of 35%, or 1 night deposit amount in case of
1 night stay,
- If the cancellation is received between 15 and 8 days prior
forecasted arrival date, the
deposit corresponding to 35 % of the
reservation total amount will be kept by the hotel.
- If the cancellation is received less than 8 days prior forecasted
arrival date, the total amount
of the stay initially reserved will be
charged.
3. In case of no-show, the totality of the reserved stay will be charged and the deposit not reimbursed ; the whole booking is automatically cancelled
4. For persons leaving before their due date, the total amount of the stay will be charged.
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5. The City Tax of La Croix Valmer is an overcharge of 1.10 € per person per night.
6. Hotel rooms are available on the day of arrival from 3:00pm ; check-out time 11:00am.
7. All our rooms are no smoking rooms ; please abstain from smoking in your room, our terrace and the garden are at your entire disposal.
8. The hotel swimming-pool is exclusively reserved for Hotel Guests.
9. We do ask parents to ensure that their children are accompanied in the public areas of the Hotel, especially around the swimming-pool and in the lift.
10 . On request only, small dogs can be accepted at the Hotel without supplement ; however, for the comfort of our Guests and for reasons of hygiene, they are not allowed at the swimming- pool and have to be kept on a lead.
11. We will charge an amount of 90.00 € for all the keys lost or not returned via post.
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