1. For reservations in both low and mid-season a deposit of 30% is required to be paid by credit card at the time of reservation. For reservations in high season a deposit of 50% is required to be paid at the time of reservation.
2. The deposit debited at the time the reservation is made will be refunded in full if written cancellation is received by the hotel at least 15 days before the expected arrival date.
– A 15€ administration fee will be charged by the hotel.
– For all cancellations received less than 15 days before the expected arrival date, the total amount of the reservation will be due and will be debited at distance from your credit card by the hotel.
– For all no-shows on the expected arrival date the total amount of the reservation will be due and will be debited at distance from your credit card by the hotel and the whole stay will be cancelled automatically.
– For any departure before the initially reserved departure date the total amount of the initial stay will be due and will be debited at distance from your credit card by the hotel.
3. The credit card used to pay the deposit at the time of the reservation must be presented to the receptionist at the time of check-in, as well as identification showing the same name and surname as on the credit card used.
– A payment will be required once the extras bill for products consumed and charged to the room throughout the stay reaches €500.
4. The City Tax of La Croix Valmer is an overcharge of 1.65 € per person per night.
5. Hotel rooms are available on the day of arrival from 3:00pm ; check-out time 11:00am.
6. All our rooms are no smoking rooms ; please abstain from smoking in your room, our terrace and the garden are at your entire disposal.
7. We do ask parents to ensure that their children are accompanied in the public areas of the Hotel, especially around the swimming-pool and in the lift.
8. We welcome your Pet at l’Orangeraie at a daily rate of 15€. Please inform us when you make your room reservation. Note that pets are forbidden on the swimmping-pool area.
9. We will charge an amount of 90.00 € for all the keys lost or not returned via post.